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Frequently asked questions

Visitor FAQ's

At Kiido you can find the largest variety of outings, classes, and events in Australia that are appropriate for children of all ages, and that the whole family can enjoy. With Kiido you’ll never run out of ideas for ways to keep your young ones entertained throughout the whole year. Explore our ever-growing range of showcased businesses and events to find activities near you suitable for your family.

We’re sorry you had a less than ideal experience at one of our showcased businesses. We encourage users to post all reviews, positive or negative, under the respective listing to help inform other potential visitors. To post a review, please create an account and then find the specific business you wish to leave a review for under our “Businesses” tab on the menu bar at the top of every page.

Absolutely! Inclusivity is highly important to us. We have a section under the “Explore” tab at the top of the page dedicated to showcasing activities suited for children with an array of special needs depending on your needs. From easily accessible areas for children with wheelchairs to mellow places to go and things to do with children who might be easily overstimulated. No matter what you’re looking for we’ve made it our mission to make sure we have something for everyone.

Our list of showcased businesses grows larger every day. Make sure to check back frequently as you’ll never know when you mind find something new and exciting to try out near you.

We currently do not have any partnerships with any of the businesses listed here on our site.

Once you click the “Sign in” button at the top corner of the page you’ll be able to see a “Forgot password?” option. Just enter the registered email address you used to create your account and an email will be sent to you with a link to reset your password. For further assistance, please email hello@kiido.com.au

Business FAQ's

Kiido.com.au attracts parents and carers who are looking for specific classes or activities around them which they may have never thought about. When they find your listing and like it, they can send you a message and ask for more details.

Kiido lists businesses that provide services, activities and products for children and their families. We feature dance classes, zoos, music lessons, outdoor facilities, tutoring services, stores that sell children’s furniture, barbers that specialise in kid’s haircuts. We are constantly working to expend our database with all types of businesses that provide services related to children and families.

Our aim is to make Kiido a one-stop platform for all parent’s needs. Our search engine has filters that make it easy to find the kind of service or product parents are looking for.

No matter if you are a local or large business, your listed service or activity will be seen by the most relevant target audience; parents and carers.

Adding your business to Kiido is simple. Click the ‘Register your business’ button.This will open a form where you enter your business details. After you completed the form and verified your email address, you can log in to the website.

When you log in, you can create and edit your business listing in your Dashboard. Add all the details and upload a photo(s) that represents your business.

We understand that you want to try out Kiido and that's why we introduced the free 3-month trial period. You can use our Basic plan's features for free to find out what works for you.

Create and login to your account and click Subscription detail in your dashboard. Click Buy or extend subscription and select the Basic membership. Carefully read the Terms & Conditions and the Privacy Policy and click Buy. This will direct you to the PayPal module, where you can log in to an existing PayPal profile or create one. After successfully processing your details, you will receive an order confirmation in your inbox. You can see the details for your subscription in your Kiido dashboard in the Subscription Detail section.

You will not be charged within the first three months.

We will send you an email before your trial period is over. If you do nothing, your account will automatically become a paid account with a Basic membership and your listing will remain available on the website. You will not be charged if you cancel your subscription within this trial period.

PayPal requests your payment details for verification only. You will not be chargedwithin the first three months. You will receive an expiry notification prior to the end date, should you wish to cancel your subscription. Otherwise you will start paying the subscription fee from month 4.

You can cancel your membership at any moment. Simply go to Subscription Detail in your dashboard. Click Cancel Subscription. Your listing will still be visibleon the website until the end date that is mentioned in your dashboard.

We offer three different paid plans. They differ by the amount of information that is shown on your listing. You can find more detailed information on our plans here.

Button to https://www.kiido.com.au/business-plan

Kiido is created and maintained by Finnity, a Melbourne-based marketing agency.To streamline your payment experience, you will find the name Finnity PTY LTD inthe PayPal environment.

When you want more options to make your business listing stand out, you can choose to upgrade your account. Go to Subscription Detail and choose to upgrade your business plan.

Do you have a special promotion coming up or do you have some empty spots left in your class? Promote your service via several advertisement plans availableon Kiido.

First off – take a look at our premium subscription and its features. Businesses with a premium subscription get the highest ranking in the search results.

Another option is one of our advertisement plans. We offer advertisement space on several spots on our website. Advertisements can be shown on the homepage or in the search results. You can create and upload your own banner. Advertisements are a great way to generate extra traffic to your website.

If you don't want to be listed on our website, we are sorry to see you leave. Let us know by sending an email to hello@kiido.com.au. Please state your business name in the email. You are more than welcome to sign up again!

About Info

Kiido is your one-stop platform for the largest variety of outings, classes, and events that are appropriate for children of all ages, and that the whole family can enjoy.

Email : hello@kiido.com.au

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